工作內容:

• 為管理層、訪客及日常會議提供茶水服務
• 確保茶水間及用具保持整潔
• 定期盤點及添加茶水間物資
• 協助準備及摺疊客戶月結單
• 需外勤工作, 例如到郵局寄信
• ​​​​​​​其他由主管指派的工作

• Assist business and function to apply operational risk management framework (ORMF) and tools to help identifying, assessing, monitoring and controlling operational
• Conduct reviews to identify possible operational risks, provide recommendations to address the control weakness and monitor the implementation progress of the remedial action(s)
• Support the implementation of Operational Resilience
• Support incident recovery arrangements
• Support the implementation of outsourcing and vendor

• Responsibility to ensure the efficient day to day operation of the Global Banknotes Operations outsourced vault facility. Functions include onsite vendor management, managing daily transaction fulfilment duties, managing transaction discrepancy process, reporting and analysis of workflow & procedural adherence.
• Provides guidance to employees within business regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

• Perform full cycle of payroll services including monthly payroll and final payment calculation to ensure timely and accurate payments to employees  
• Assist in handling staff benefits administration, tax filing, compensation survey and HR audit.  
• Liaise with employment agencies for payroll service and administration
• Verify the payroll with service provider
• Prepare regular payroll related reports and ad-hoc payroll analysis for management review
• Provide other C&B administrative support and assist in ad hoc projects as assigned
• Support other HR functions, e.g. recruitment, engagement activities etc.

• Distribution Partner Management. Ensuring the DP understands brand strategy, image and merchandising standards. Align, set and track annual commercial KPI’s with the DP to drive mutually profitable long-term growth.
• Thorough working knowledge of Distribution Partner's organization setup, strategy, internal systems and processes, and responsibilities/accountabilities of key contacts. Engage and influence personnel.
• Understand individual Key Account retailer's needs to develop and conceptually sell mutually beneficial strategies in line with brand image and merchandising standards. Achieve volume, market share and profitability targets.
• Business Analysis and monthly analysis of available data sources, e.g. Nielsen and DP depletion data, to track performance and make recommendations to drive profitable sales and market share.

• Assist the operation of the Finance Department 
• Prepare vouchers and journal entries in accurate and efficient manner
• Assist with month-end closing
• Support ad hoc tasks

• Prepare and deliver monthly financial reports to management, including consolidated reports for the company and its conglomerate group
• Compile and present financial data for stakeholders, including the preparation of consolidated financial statements and accompanying notes
• Collaborate in the audit processes for financial statements and internal controls over financial reporting.
• Develop financial forecasts to support strategic planning initiatives
• Manage corporate income tax matters and oversee transfer pricing, including evaluating tax risks and formulating tax policies
• Supervise daily accounting functions, ensuring adherence to compliance standards and accurate bookkeeping for designated general ledger accounts
• Oversee the financial closing process for international branches, ensuring the consistency of trial balances.
• Perform any additional tasks as assigned by management

• Manage the complete set of accounts, including month-end closures, financial statements, and management accounts
• Create management reports for companies in Hong Kong and the PRC
• Oversee budgeting, cash flow, credit control, financial analysis, and invoicing for both Hong Kong and the group of companies
• Prepare group consolidations, statutory accounts, and related schedules
• Perform other management accounting functions or ad hoc assignments as needed
• Ensure that accounting records and documentation comply with local statutory requirements and company accounting policies

• to assist in coordinating with in-house IT staff, Information technology contractors and department to establish a new cloud-based system under a licensing programme, and carry out maintenance, modification and updating data services for a website and e-Forms
• to assist in carrying out the business facilitation measures under a licensing programme
• to assist in processing the license/permit applications and issue electronic mode of license/permit to the applicants
• to assist in reviewing reports
• to assist in monitoring and updating the files in the Electronic Record Keeping system
• to assist in checking the monthly store records submitted by the license holders and developing relevant database

Main Duties:

to assist in managing the registration system and enhancement of system for streamlining the registration process

to implement a scheme, such as creating the application form, guidelines, system reporting and work with the Finance Services Section for the refund process

to offer executive and logistical support in publicity events and placement of advertisements

to discharge any duties as required

• Develops, implements and improves operational policies and procedures and operations strategies to drive productivity, profitability and customer satisfaction in all stores
• Communicate company’s vision and strategies with clear sales direction to the retail team, structure the retail organization and allocate responsibilities
• Formulate KPI, commission & incentive scheme and seasonal incentive scheme
• Achieve monthly and seasonal store KPIs, high customer capture rate, increases client base and sales revenue
• Maintain excellent customer service standard and sales performance 
• Review stock levels and assortments to maximize presentation and sales
• Control the retail expenses in line with yearly budget
• Compliance & process improvement management
• SOP development and implementation / Standardization across all retail network
• In store training and coaching

• Provide reception and pantry services; 

• Perform receipt and dispatch services, by-hand deliveries; 

• Assist in stores and procurement matters; 

• Provide general clerical support to the office’s operations and general administration, e.g. filing, accommodation, inventory, data input; 

• Assist in maintaining meeting rooms booking, as well as setting up and tidying up of venue before and after meetings and events; and 

• Any other duties as required.