Electronic Trading – Application Support

Our client is a large scales MNC banking, they are looking for an Electronic Trading – Application Support to join thier team.

• Be responsible for the trading applications of Equities & Derivatives Trading on various APAC markets in Windows/Linux platform
• Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
• Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams.
• Be responsible for handling business-driven or exchange-driven projects
• Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
• Provide system and process documentation
• Morning / Lunch shift duty, weekend and holiday work are required.

• Minimum of 1-2 years experience in trading support
• Good business knowledge on cash and derivatives products and market rules
• Experience with system monitoring
• Good technical / scripting knowledge on Linux/Unix environment
• Basic network protocol knowledge (FIX/UDP/TCP, …)
• Takes initiative and is results driven
• Strong decision making and analytical skills

• University qualification with IT Major