• Serve as the primary point of contact for banking clients, ensuring their IT and Cloud needs are met effectively

• Manage and resolve any technical issues that arise, providing expert guidance and support to clients

• Collaborate with internal teams to facilitate smooth and effective integration of technical solutions for clients

• Develop and maintain strong client relationships, ensuring high levels of customer satisfaction

• Proactively identify opportunities for business growth and opportunities to improve service offerings

• Identify and pursue new business opportunities while fostering strong client relationships
• Lead client engagements from pitching and quoting to project planning and financial management
• Provide strategic consultations and digital strategy recommendations tailored to each client's needs
• Carefully gather client requirements, document them, and design effective solutions
• Regularly update the Director on the status of sales leads
• Create innovative business proposals and participate in pitch presentations
• Represent the company at networking and industry events to showcase the brand
• Proficiency in UX/UI (HTML, CSS) and SEM/SEO is a valuable asset