• Develop and execute IT strategic direction and standards to optimize company operations.
• Drive digital strategy and insights by leveraging data to enhance business performance.
• Ensure data security and continuity of IT systems, maintaining compliance and managing risks effectively.
• Provide strategic leadership to a specialized team, fostering a culture of collaboration and innovation.
• Lead financial management by overseeing departmental budget, project planning, and vendor relationships.

(i) To act as duty manager, monitoring the smooth running of daily operations and programmes, and handling complaints and emergency situations

(ii) To serve as subject officer for programmes of external hirers and Programme Team; communicating with various stakeholders, including but not limited to the Front of House and Stage Management Team, to ensure the smooth execution of events held at the venue

(iii) To conduct research on venue management and local and overseas performing arts scene, including but not limited to application of technology in visitor experience management

(iv) To assist the Manager in the procuring technological systems for the venue. including but not limited to digital displays, video walls, content management systems, etc.to liaise with potential services providers and goods suppliers

• Manage operations control for AOC compliance.
• Develop policies for safe aircraft utilization, recruitment, training, and OCC personnel development.
• Maintain flight following standards and responsibilities for AOC and AN(HK)O 1995 compliance.
• Foster relationships with government bodies, ICAO, IATA, airlines, and suppliers.
• Follow company Crisis Management Manual for aircraft incidents.
• Supervise budget and expenditure control.
• Administer personnel matters, including well-being, discipline, and appointments.
• Ensure compliance with aviation security requirements.
• Conduct inspections and audits for new stations.
• Monitor OTP and provide suggestions for company objectives.
• Authorize and revise Operational Services Manual content.
• Update Operational Services Manual to meet regulatory requirements.