• Distribution Partner Management. Ensuring the DP understands brand strategy, image and merchandising standards. Align, set and track annual commercial KPI’s with the DP to drive mutually profitable long-term growth.
• Thorough working knowledge of Distribution Partner's organization setup, strategy, internal systems and processes, and responsibilities/accountabilities of key contacts. Engage and influence personnel.
• Understand individual Key Account retailer's needs to develop and conceptually sell mutually beneficial strategies in line with brand image and merchandising standards. Achieve volume, market share and profitability targets.
• Business Analysis and monthly analysis of available data sources, e.g. Nielsen and DP depletion data, to track performance and make recommendations to drive profitable sales and market share.

• Develops, implements and improves operational policies and procedures and operations strategies to drive productivity, profitability and customer satisfaction in all stores
• Communicate company’s vision and strategies with clear sales direction to the retail team, structure the retail organization and allocate responsibilities
• Formulate KPI, commission & incentive scheme and seasonal incentive scheme
• Achieve monthly and seasonal store KPIs, high customer capture rate, increases client base and sales revenue
• Maintain excellent customer service standard and sales performance 
• Review stock levels and assortments to maximize presentation and sales
• Control the retail expenses in line with yearly budget
• Compliance & process improvement management
• SOP development and implementation / Standardization across all retail network
• In store training and coaching

• Plan monthly roster for in-house senior and store detectives
• Supervise the performance for in-house senior and store detectives
• Collect data and footage for crime intelligence
• Liaise with other departments for crime detection and prevention 
• Provide training and coaching to frontline shop associate
• Conduct regular shop visit
• Prepare weekly OSD activities report

• Handle customer inbound calls for general insurance(GI) and group medical insurance
• Provide after-sales service to customers including policy endorsement and claims handling

• Provide recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments
• Manage foodservice, hospitality industries customers by growing sales; retaining accounts by providing service excellence; gaining new sales through new products and new customers
• Perform maintenance on warewashing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
• Demonstrate safe equipment use, ensuring that your customers’ facilities are fully operational, and teams are properly trained
• Provide on-site technical support to customers

• Prepare sales quotation and lab test reports.
• Provide full spectrum clerical and administrative support to Sales Team.
• Update client’s list and system database
• Handle customer’s enquiries
• Perform ad hoc duties as assigned, including but not limited to outdoor assignments

• Plan monthly roster for in-house senior and store detectives
• Supervise the performance for in-house senior and store detectives
• Collect data and footage for crime intelligence
• Liaise with other departments for crime detection and prevention 
• Provide training and coaching to frontline shop associate
• Conduct regular shop visit
• Prepare weekly OSD activities report

Responsibilities:

- Promote and sell cardiovascular/diabetic drugs in Hong Kong.

- Build relationships with healthcare professionals to drive product awareness and achieve sales targets across the public sector.

- Conduct product presentations, organize events, and participate in conferences.

- Monitor market trends, competitor activities, and customer feedback.

- Collaborate with the marketing team to develop and implement strategies.

- Provide accurate sales reports to the Senior Sales Manager.

• Manage and lead a small team in handling daily communications and operations of assigned accounts, including clinics, hospitals, and medical centers.
• Identify potential business opportunities and conduct field visits to drive business growth, establishing long-term partnerships with clients.
• Provide guidance and support in the introduction and demonstration of medical devices to engage clients and enhance client satisfaction.
• Develop and oversee sales plans, client quotations, and sales reports to achieve sales targets and Key Performance Indicators (KPIs).
• Assign and supervise team members, providing mentorship and training to ensure team success.
• Perform ad-hoc duties as assigned by the Head of Business

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• 檢查入埸門劵&安心出行/解答客人問題

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